Daily Life
	Water and Sewage Services

"I would like to pay my water bill." Suido ryokin o shiharaitai no desuga.

Water Supply

Please direct any inquiries about water services to the Water Service Bureau in Kawaguchi City. For waterworks that have not been in use for a long period of time, let the water run for awhile before using.

Application for Water Service

When you wish to start using water or cancel water services because you are moving in or out, notify the Water Service Bureau Customer Center.
If the main valve is closed, water will not come out. Turn the valve to the left to loosen. If the water does not stop, shut the main valve by turning it to the right. Ask the designated neighborhood water service company for assistance.

Water Bill

Your water bill will be sent every two months. You should pay at the appropriate financial institutions (banks, credit associations, agricultural cooperatives, post offices or convenience stores). It is also possible to pay water bills by automatic bank transfer.

Drainage Service

You must pay for drainage service in certain areas of Kawaguchi City if sewage is discharged from your home or factory. The fee is based on the volume of sewage discharged, and paid together with the fee for water service.

Japanese tap water is drinkable.

Inquiries concerning water supply:

• General inquiries concerning waterworks:

Weekdays, 8:30 a.m. to 5:15 p.m.
Tel: 048-258-4132

Customer Center, Water Service Bureau, Kawaguchi City

• Concerning water bills
• Concerning the amount of water used, termination of services, resumption of services, change in name on an account, apartment/condominiums, and reduction in water leakage

Weekdays, 8:30 a.m. to 7:00 p.m.
Saturdays and Sundays, 9:00 a.m. to 12 noon
(Closed on national holidays and from December 30 through January 3.)
Tel: 048-250-3871

Concerning water leakage on public roads during non-business hours:

Weekdays, 5:15 p.m. to 8:30 a.m. the following day, and Saturdays, Sundays and national holidays
Tel (Toll-free): 0120-641-119

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